Alumni refreshment course: Managing Customer Relationships

IEDC, Bled
28.02.2024 01:40 PM
free
REGISTRATIONS ARE CLOSED!

ATTENTION IEDC ALUMNI: Register for the IEDC Alumni Refreshment course "Managing Customer Relationships" with Prof. Joe Pons on February 28 in Bled. This time alumni will join our current Executive MBA class to have an extra fun of discussing the case not only with peers but with "fresh MBAs" sitting in the class. 

As usual, reading the case is a must. Luckily, there are a few questions for the case to guide your thoughts about it. However, whether you are thinking in the right direction you will not know until Joe makes you doubt yourself a hundred times:) just kidding!

Schedule

13:40 – 14:00 Registration
14:00 – 14:15 Introduction by Prof. Joe Pons
14:15 - 15:00

Dilemmas in Key Account Management
Case: Lumínica: Managing Customer Relationships (1)

15:00 – 15:30 Coffee break
15:30 - 17:00

Dilemmas in Key Account Management
Case: Lumínica: Managing Customer Relationships (2)

17:00 –18:00 Networking

 

Once you register, you will get a link to the case and the list of four (4) questions to help you prepare your arguments.

Attention: REGISTRATIONS ARE CLOSED! Should you be interested in being placed on the waiting list, please contact Ms. Barbara Ferjan.

Speaker



Contact

Barbara Ferjan
Barbara Ferjan
Head of Alumni Relations

UPCOMING EVENTS

Accreditations of the School